I have an HP ENVY 5030 The tri colour cartridge is not connecting to the printer
Product: HP ENVY 5030
Operating System: Microsoft Windows 10 (64-bit)
My Printer is showing an error message "cartridge cannot connect to printer " It was fine the day before, I have tried turning off the printer and cleaning the cartridge to no avail. I normally print very infrequently but with home schooling now I am printing more. How do I get this issue resolved or a replacement cartridge please?