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TIMMYCAT
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I have an error code OXB8733FCO and nothing seems to get rid of it

Envy 4527

I have completed all the suggested steps eg. taking out cartridges and turning off. Nothing seems to help

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I have an error code OXB8733FCO and nothing seems to get rid of it

Hi @TIMMYCAT

 

Welcome to the HP Support Community. I'd be happy to help you with the "0x.." error. 

 

Let's try these steps -

 

1) Take out the cartridges.

2) Unplug the power cord from the printer & wall.

3) Wait for 30 seconds. 

4) Plug the power cord back into the printer and wall, ensure the printer is plugged into the wall & not to a surge protector.

5) Insert the cartridges back into the printer.

 

Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware

 

If the issue still persists, I'd suggest you Contact HP in your region regarding the service options for your printer.

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

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