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I keep getting load paper error even after all troubleshooting methods

Office jet 6500

I have tried till I am completely and utterly frustrated. First it said  new ink so I installed that now it says load paper and even after I tried all prescribed troubleshooting methods . Please help

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I keep getting load paper error even after all troubleshooting methods

@Boatergirl

 

Welcome to HP support community.

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.

Sandytechy20
I am an HP Employee

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