I keep recvng error: "At least one of the cartridges has a problem."
Product: Officejet 5255
My printer keeps displaying this error messge, " At least one of the cartridges has a problem." I have gone through the steps with the virtual agent and that has not worked. I have updated the printer and the error comes back up again.
Has anyone else encountered this? Does anyone know how to resolve it? Thanks for your help.
If the issue still persists, I'd suggest you Contact HP in your region regarding this.
If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.
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