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‎05-28-2020 10:14 AM

HP Recommended

HP Desk Jet 3512 All in one printer > I have spent the last three hours reloading software troubleshooting everything suggested. by virtual assistant including re-spooling device, downloaded print, and scan doctor. Al;l of this was brought on by my roommate resetting network password.

 

2 REPLIES 2

‎05-28-2020 10:51 AM

HP Recommended

Hi,

 

I will be happy to assist you if you can describe the problem that you are facing?

you have mentioned all this started after resetting the network password...are you now unable to connect to the network.

what does the print scan doctor say when you try to run it?

Although I am an HP employee, I am speaking for myself and not for HP.
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.
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‎05-28-2020 10:54 AM

HP Recommended

My sympathies!  My Dad often says that the word "computer" is frequently mispronounced:  the correct pronunciation is "confuser"!

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