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McBride1977 Honor Student
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I'm getting the C4EB827F blue screen on HP Envy 7645

HP Envy 7645
Microsoft Windows 10 (64-bit)

I'm getting the C4EB827F blue screen. I'm plugged directly into a wall and I've reset the printer including removing the cartridges several times. It will only show the blue screen so I am unable to connect to the printer to update the driver.

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McBride1977 Honor Student
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I'm getting the C4EB827F blue screen on HP Envy 7645

Can anybody help or give a number to call?

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HP Support Agent
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I'm getting the C4EB827F blue screen on HP Envy 7645

@McBride1977

 

Welcome to the HP Support Community.

 

I recommend you to contact the HP Support Team as this could be a hardware issue.

 

Link: https://support.hp.com/us-en/contact-hp?openCLC=true

 

Note:  Select the country accordingly to get the contact details for support.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 


I am an HP Employee

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McBride1977 Honor Student
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I'm getting the C4EB827F blue screen on HP Envy 7645

Your link just sends me back to this same community. How can I get a person to actually assist?

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HP Support Agent
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I'm getting the C4EB827F blue screen on HP Envy 7645

Which country are you residing in?


I am an HP Employee

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McBride1977 Honor Student
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I'm getting the C4EB827F blue screen on HP Envy 7645

United States

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HP Support Agent
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I'm getting the C4EB827F blue screen on HP Envy 7645

I have sent you a private message with the phone number, for more details that cannot be shared in a public post.

 

Thanks 🙂

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

 

 

 


I am an HP Employee

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