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Gale5
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I removed the photo tray from my HP 7640 printer and I can't get it back on.

HP Envy 7640 printer

I don't have an error message issue. I am trying to find out how to reinstall the photo tray to my HP Envy 7640 printer. I inadvertently removed the tray completely to pull out paper that was in the way. Now I can't get the photo tray back into the printer. 

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I removed the photo tray from my HP 7640 printer and I can't get it back on.

@Gale5, Welcome to HP Support Community!

 

Is there any broken part on the tray, check with the flashlight inside the printer. The photo tray isn't a removable part as per the user manual.

 

I would recommend you reach out to the HP Support in your region for further assistance.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

TEJ1602
I am an HP Employee

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