05-06-2020 02:26 PM
I restored the network defaults on my Officejet Pro 8600 N911a. Now I can't login to change the Settings, because it doesn't recognize my admin password. What is the default password for "admin"?
05-10-2020 01:39 AM
Welcome to the HP Support Community.
I have sent you a private message with the semi-full reset steps, specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.
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I am an HP Employee
05-11-2020 02:31 PM
Thanks for your response!
I followed the instructions to complete the semi-full reset of my printer. The printer is working, as it was before the reset, but it is still requiring a password to access any of the administrative functions. I do not know the default password for the printer and it didn't prompt to set the password during the reset process. There is nothing on the printer that shows the default password and I no longer have any of the original documentation or paperwork.
Is there a way to reset the password?