12-07-2019 03:29 PM
Welcome to HP support community.
I request you to talk to HP support.
They might have multiple options to help you with this.
- Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
- Select the country.
- Enter the serial of your device.
- Select the country from the drop-down.
- Click on "Show Options".
- Fill the web-form. A case number and phone number will now populate for you.
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
I am an HP Employee
12-07-2019 05:19 PM
All these printers use the same ink.
HP Deskjet 3050A - J611g (CR232A#B1H) ; HP Deskjet 1010 (CX015A#B1H) ; HP Deskjet 2540 (A9U22A#B1H) ; HP Officejet 4630 (B4L03A#B1H) ; HP ENVY 5530 (A9J40A#B1H) ; HP ENVY 4500 (A9T80A#B1H)