• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Microsoft Windows 10 (64-bit)

Hi,

 

I'm looking for an ICC profile for the Advanced photo paper glossy.

I can't seem to find it anywhere. 

 

Thank you in regards

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

After long time of searching I changed to Canon photo paper and found their ICC profiles. It's just weird that I can't find them for HP.

View solution in original post

4 REPLIES 4
HP Recommended

@Cynni, Welcome to HP Support Community!

 

To assist you better, I would like to know the following-

 

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Which application are you trying to print from?

 

Meanwhile, refer to the document HP Printers - Creating Custom ICC Profiles for Color Photos.  

 

Keep me posted for further assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

HP Recommended

Hi,

 

I'm printing with the HP Photosmart 5510 and I'm printing from Photoshop.

Is it also possible to print from another printer and install the ICC profile?

I also have the Brother DCP-J4120DW printer.

HP Recommended

@Cynni

 

Ideally, you should be able to do that as the ICC profiles are printer drivers specific. If you need help with setting up the ICC profile on your brother printer contact their tech support.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

TEJ1602
I am an HP Employee

HP Recommended

After long time of searching I changed to Canon photo paper and found their ICC profiles. It's just weird that I can't find them for HP.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.