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‎01-27-2020 11:36 AM

HP Recommended
Product: deskjet2600

Can anyone help. On my deskjet2600 printer/scanner. The information  light flashes red. Can anyone help to how to stop it and allow printer to work

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1 person had the same question
3 REPLIES 3

‎01-29-2020 05:40 PM

HP Recommended

@chas12154

 

Welcome to HP support community.

 

Perform a power reset

  1. Turn on the printer, if it is not already on.
  2. Wait until the printer is idle and silent before you continue.
  3. With the printer turned on, disconnect the power cord from the rear of the printer.
  4. Wait at least 30 seconds.
  5. Plug back the power cable straight to a wall outlet and printer without any surge protector.
  6. Turn on the printer.

Follow the steps mentioned in this HP document to fix the issue:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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‎01-30-2020 07:51 AM

HP Recommended

The information given didn't help, light still flashing red 

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‎01-30-2020 10:46 AM

HP Recommended

@chas12154

Thank you for posting back,

 

I would request you to reach out to our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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