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Impressora parou e Di que os cartuchos não são compatíveis

Hp Ink tank wireless 416
iOS

Olá boa noite, minha impressora  parou usava pouco  mas estava cheia de tinta ainda, agora fala que o cartucho  não é compatível, mas nunca troquei, no painel mostra como se estivesse sem tinta o que devo fazer??

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Impressora parou e Di que os cartuchos não são compatíveis

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