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    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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HP Recommended
OfficeJet 5740 AIOX
Microsoft Windows 10 (64-bit)

NO ERROR MESSAGE. JUST PRINTS DESCRIPTION ON THE LABEL SHEET AND THEN PRINTS THE LABEL ON A BLANK SHEET OF PAPER. IT IS WONDERFUL HOW SMART THE PRINTERS ARE. MY eNVY pHOTO 7855 aio DOES THJE ASME THING!

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HP Recommended

@Hairdale 

 

If more than one printer does the same thing, the cause perhaps has to do with the software / settings you are using to print the file (your labels).

 

For example, Word will do this if the option to "Print document properties" is switched on.

Word > File > Options > Display 

Under Printing Options

CLEAR (uncheck) "Print document properties"

OK to save any changes

 

 Adobe Reader DC has a similar feature on the print menu (under Comments & Forms).

 

 

 

Reference and Resources – Places to find (more) help and learn about your Printer

Clarification of terms and "what the printer can do" (Specifications)

Printer Homepage – “Things that are your printer”

NOTE:  Content depends on device type and Operating System

HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Access to the Print and Scan Doctor (Windows), User Guides, Product Information, more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet 5740 e-All-in-One Printer series

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.