cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Level 1
8 1 0 0
Message 1 of 2
78
Flag Post
HP Recommended

In trying to print labels, it gives me a summary on the label page of what it prints on plain peper.

OfficeJet 5740 AIOX
Microsoft Windows 10 (64-bit)

NO ERROR MESSAGE. JUST PRINTS DESCRIPTION ON THE LABEL SHEET AND THEN PRINTS THE LABEL ON A BLANK SHEET OF PAPER. IT IS WONDERFUL HOW SMART THE PRINTERS ARE. MY eNVY pHOTO 7855 aio DOES THJE ASME THING!

1 REPLY 1
Highlighted
Level 15
Level 15
24,001 23,782 2,066 7,541
Message 2 of 2
56
Flag Post
HP Recommended

In trying to print labels, it gives me a summary on the label page of what it prints on plain peper.

@Hairdale 

 

If more than one printer does the same thing, the cause perhaps has to do with the software / settings you are using to print the file (your labels).

 

For example, Word will do this if the option to "Print document properties" is switched on.

Word > File > Options > Display 

Under Printing Options

CLEAR (uncheck) "Print document properties"

OK to save any changes

 

 Adobe Reader DC has a similar feature on the print menu (under Comments & Forms).

 

 

 

Reference and Resources – Places to find (more) help and learn about your Printer

Clarification of terms and "what the printer can do" (Specifications)

Printer Homepage – “Things that are your printer”

NOTE:  Content depends on device type and Operating System

HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Access to the Print and Scan Doctor (Windows), User Guides, Product Information, more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet 5740 e-All-in-One Printer series

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

 

Kind Regards,
Dragon-Fur
0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation