05-07-2016 03:16 AM
Moved to Singapore. Have a UK printer .Understand I need to change my regional setting. Installed new cartridges from Singapore region. Been trying to find a way to contatc HP support. Provided all details on support page and it says my warranty is over so no phone support.
SO how am I supposed to have my region changed ? Can some oneone from HP help me thanks
05-08-2016 01:55 PM
Welcome to the HP Support Forums. I understand that you need to have the region on your printer changed.
Review this document and use it as a reference. HP Printers - Find and Install Cartridges after Moving to Another Country
Then call 0207 660 0596 during hours of operation: Mon-Fri 8:30 - 18:00. You will need to request a regionalization reset. Warranty doesn't matter as the issue is ink based.
Let me know if this worked for you. If it did, that’s awesome! Give us some reinforcement by hitting the solution and kudos buttons, that’ll help us and others see that we’ve got the answers!
05-09-2016 11:18 AM
Sorry, I can't setup/arrange calls. This link should help with contacting HP Support in Singapore. Contact HP
05-13-2016 08:03 AM
Having a hard time finding the phone number. when I put the printer in, it brought up this page: HP Customer Support - Contact
This part was dishartening.
Other support options
Call is currently unavailable. Please come back during the hours listed below
Hours of operation
Monday through Friday 8:30 a.m. to 5:30 p.m. (Excluding public holidays)
I then found this. Singapore Support Center Information
Call HP Technical Support (62725300); Mon-Fri 8:30am-5:30am (Exclude Public Holiday)
Hope it helps.