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Incompatible cartridge NO support in Singapore HP

HP Photosmart 7520
Microsoft Windows 8.1 (32-bit)

Moved to Singapore. Have a UK printer .Understand I need to change my regional setting.  Installed new cartridges from Singapore region. Been trying to find a way to contatc  HP support. Provided all details on support page and it says my warranty is over so no phone support.

 

SO how am I supposed to have my region changed ? Can some oneone from HP  help me thanks

 

 

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Incompatible cartridge NO support in Singapore HP

Hi @bmural. 

 

Welcome to the HP Support Forums. I understand that you need to have the region on your printer changed. 

 

Review this document and use it as a reference. HP Printers - Find and Install Cartridges after Moving to Another Country

Then call  0207 660 0596 during hours of operation: Mon-Fri 8:30 - 18:00. You will need to request a regionalization reset. Warranty doesn't matter as the issue is ink based. 

 

Let me know if this worked for you. If it did, that’s awesome! Give us some reinforcement by hitting the solution and kudos buttons, that’ll help us and others see that we’ve got the answers!

 

Aardvark1
I work on behalf of HP

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Hi

Can I get a number to the Singapore contact support as am in Singapore thanks
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Incompatible cartridge NO support in Singapore HP

Ok like a call back if possible tks

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Incompatible cartridge NO support in Singapore HP

Sorry, I can't setup/arrange calls. This link should help with contacting HP Support in Singapore. Contact HP

Aardvark1
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Hi

The link does not help as it has no contact details.
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Incompatible cartridge NO support in Singapore HP

Having a hard time finding the phone number. when I put the printer in, it brought up this page: HP Customer Support - Contact

 

This part was dishartening. 

 

Other support options

Phone

Call is currently unavailable. Please come back during the hours listed below

Hours of operation

Monday through Friday 8:30 a.m. to 5:30 p.m. (Excluding public holidays)

 

I then found this. Singapore Support Center Information

 

Call HP Technical Support (62725300); Mon-Fri 8:30am-5:30am (Exclude Public Holiday)

 

Hope it helps. 

 

 

Aardvark1
I work on behalf of HP

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Incompatible cartridge NO support in Singapore HP

Great thanks. I was not able to get that info. Appreciate it
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