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vansh_bordia
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Message 1 of 2
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Ink Cartridge Failure

HP Deskjet 2545
Microsoft Windows 10 (64-bit)

I was getting low ink levels on both my ink cartridges and then i replaced both and then black one has ink cartridge failure. I tried plugin in the old one too but it still says the same. Tried all the things on internet. Cleaned it, reset it but no use. Firmware is not available, it gives the firmware for 2540 which will not install and the product is different.

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Message 2 of 2
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Ink Cartridge Failure

@vansh_bordia, Welcome to HP Support Community!

 

If you have already performed the steps from the document HP Inkjet Printers - Ink Cartridge Errors and the issue persists, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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