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TrevAye
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Ink Cartridge Incompatible

HP Deskjet Ink Advantage 3545

Hello everyone, 

So I actually moved from Saudi Arabia to Sri Lanka with my printer HP Deskjet Ink Advantage 3545. In Saudi the ink used was HP 650 but in Sri Lanka they don't have it. Here they use HP 678. However I am unable to use it because the region is still middle east and I want to change it. Can anyone help? 

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Message 2 of 4
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HP Recommended

Ink Cartridge Incompatible

@TrevAye 

Hello,

In order to resolve this issue, please follow the instructions in the HP link Finding Ink Cartridges after Moving to Another Country/Region.

I recommend that you Contact HP HP Support in your country/region.

Please do not hesitate to contact us in case of need.

Best regards,:Wink:





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TrevAye
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Message 3 of 4
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HP Recommended

Ink Cartridge Incompatible

Thanks for you reply, the only issue is, they are telling me to directly call HP and not any service providers local. Please help with this. I'm currently residing in Sri Lanka. 

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HP Support Agent
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Ink Cartridge Incompatible

Hi @TrevAye

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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