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‎04-08-2020 06:48 PM

HP Recommended
Product: HP Officejet Pro 8600 plus
Operating System: macOS 10.14 Mojave

I am getting Ink system failure message. Tried hard reboot. Will it help if I clean the printer head?  If so, how do I do that?

2 REPLIES 2

‎04-08-2020 08:52 PM

HP Recommended

Hello, 

 

Most of the time Re-seating the printhead should resolve the issue. Below is the link to troubleshooting document that thsould help you.

https://support.hp.com/us-en/product/hp-officejet-pro-8600-premium-e-all-in-one-printer-series-n911/... 

Regards,
Jabzi

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‎04-11-2020 06:11 AM

HP Recommended

I have done a rad reboot, taken the print driver out and reseated it, left it out overnight and some of the ink drained. Can I clean it some other way?

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