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jeffrust76
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Ink cartridge won't print cyan

Officejet 5740

My multi-color ink cartridge won't print cyan, but the other colors print just fine. Is it a faulty cartridge? 

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Ink cartridge won't print cyan

Hello,

 

I can't say for sure, but there is a possibility that issue could be with the  CYAN chambers from where the cyan ink would flow out and also a possible issue with the nozzles responsible for shooting out the cyan ink.

 

However, i'd suggest you to perform all the steps mentioned in the document, which includes cleaning the cartridge etc..
Please click https://support.hp.com/us-en/product/hp-officejet-5740-e-all-in-one-printer-series/6617253/document/...  to access the troubleshooting document.

Regards,
Jabzi

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