01-05-2020 03:27 AM
I have shifted from Dubai to India, and have bought my HP DeskJet Ink Advantage 3785 printer along with me to India. I realized that the ink cartridge that I used for the printer in Dubai whose number is 652, is not sold in India. What is the procedure for me to get my printer compatible to the ink cartridges that are sold in India?
01-07-2020 12:42 PM
@Aaquib2, Welcome to HP Support Community!
Below is the table that gives you the cartridge details specific to the region-
We need to perform a regional reset on the printer to use the new ink cartridges specific to India.
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.
Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I am an HP Employee