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sdochnal
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Message 1 of 2
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Ink mishap

HP Officejet 6700

I put a genuine HP ink cartridge in recently.  The printer would not print. After taking a look in the printer I found the new ink cartridge has leaked all over.  I'm looking for the best solution on how to clean this up.  Realistically, will I be able to get this printer to work again.

Thanks

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HP Support Agent
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Message 2 of 2
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Ink mishap

@sdochnal, Welcome to HP Support Community!

 

The ink leakage is not normal in any printer and this is considered to be a hardware issue that requires servicing of the printer.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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