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12-24-2019 12:09 PM
I bought genuine ink from Walmart and after printing 14 pages, I am out of black ink. Why?
Solved! Go to Solution.
Accepted Solutions
12-26-2019 06:50 PM
This sees to be a hardware issue.
I request you to talk to HP support.
They might have multiple options to help you with this.
- Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
- Select the country.
- Enter the serial of your device.
- Select the country from the drop-down.
- Click on "Show Options".
- Fill the web-form. A case number and phone number will now populate for you.
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
12-26-2019 03:03 PM
Welcome to HP support community.
What kind of documents did you print?
Did you print any high quality pictures?
Reply with requested information for more assistance.
Cheers.
Sandytechy20
I am an HP Employee
12-26-2019 06:50 PM
This sees to be a hardware issue.
I request you to talk to HP support.
They might have multiple options to help you with this.
- Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
- Select the country.
- Enter the serial of your device.
- Select the country from the drop-down.
- Click on "Show Options".
- Fill the web-form. A case number and phone number will now populate for you.
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
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