01-03-2018 02:09 PM
Printing worked fine between the HP Laptop (17-x116dx) and the printer prior to installing a SonicWall firewall. Everything on the firewall is open and allowed as it pertains to the wireless network. However now when I try to print anything graphics intensive only the first 1/4 to 1/3 of the page prints. I uninstalled and reinstalled the driver and it didn't help. Any ideas? Thanks in advance for any assistance provided.
01-03-2018 03:23 PM
Remove the Sonic Firewall. Windows firewall works just fine. If not, contact Sonic company.
If my post resolved your problem, please mark it as an Accepted Solution .
I used to work for HP but I saw the light and retired!
Printer Hint #1 - Always buy a printer with a display panel for easy configuration.
Printer Hint #2 - Always buy a printer with separate black and separate color cartridges.
Printer Hint #3 - Always buy a wireless printer with an Ethernet port for backup.
Special Hint: There is a 97.2% (and increasing) chance the information you seek is in the User Guide/Manual or on your printers HP Support Page. Remember, Google is your friend.
01-03-2018 03:33 PM
I use Webroot Secureanywhere (Ver 9) and do not get viruses or malware (that I know of). It comes as part of Geek Squad, which I've used a few times for tech glitches. Good luck.
I am not an HP employee.
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