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‎01-15-2020 09:29 PM

HP Recommended

HP Officejet Pro 8620 all-in-one.  Installed a new printhead with my almost new inks,  It did its initialization but now only prints blank pages.  I didn't realize I was suppose to put in the setup inks that came with the printhead.  I thought they was just new inks.  Can I go through with the initialization again with the setup inks and if so, how do I do that?  Thank you

1 person had the same question
1 REPLY 1

‎01-18-2020 11:34 AM

HP Recommended

@sixcats

 

Welcome to HP support community.

 

Do you have the setup cartridges that came with the printhead?

If yes, go head and setup the printer with those cartridges.

 

I hope that helps.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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