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Installing ink cartridge

HP OfficeJet Pro 6978 Product # TOF29A
Microsoft Windows XP

 After the  installing a new ink cartridge, a message came up saying, " Remove and reinstall the indicated cartridge, making sure it is correctly installed."    Tried that, plus unplugging printer, and I keep getting the same message.

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HP Recommended

Installing ink cartridge

The troubleshooting steps in the document here may help resolve the cartridge error on your Officejet 6978.

 


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button ------V

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