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Student
Posts: 1
Member Since: ‎04-18-2017
Message 1 of 2 (45 Views)

Instant Ink Cartidge Incompatible & lack of HP Support

Product Name: OfficeJet 4650
Operating System: Microsoft Windows 10 (32-bit)

I have tried without success to contact HP Support (if it actually exists), I have HP Instant Ink agreement, and my printer says "The indicated acrtidges are not intended for use in this printer" - but the only cartidges I used were sent to me by HP themselves. Anyone solved this issue - or found away to contact HP Support - I find you just go from screen to screen all offering hopeless FAQs but no actual way of asking such a simple question.

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HP Support Agent
Posts: 17,080
Member Since: ‎09-02-2013
Message 2 of 2 (29 Views)

Re: Instant Ink Cartidge Incompatible & lack of HP Support

I'd like to help @SteveHolton
 
Please provide me with either you Instant Ink account or the email address you used to enroll. I ask that you do not post this information publicly, instead, send me a private message. 
 
How To Send A Private Message - https://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to-Post-and-More/How-To-Send-A-Private-Messa...
 
Cheers,
Lisa
 - HP Instant Ink Support

Sunshyn2005
I work on behalf of HP


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