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Nics3
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Message 1 of 9
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Instant Ink Eligibility

Officejet Pro 7720
macOS 10.14 Mojave

Why isn’t my hp printer listed as eligible printer for instant ink? This was the very reason I bought an HP printer. For the instant ink service. However I happened to choose the one model that is not eligible. Will is be eligible soon?

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HP Support Agent
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Message 2 of 9
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Instant Ink Eligibility

Hi @Nics3

 

I'm afraid your HP OfficeJet Pro 7720 Wide Format All-in-One Printer is not eligible for Instant Ink and we are not sure if this will be included in the Instant Ink program

 

Here's a list of printers that are currently eligible for Instant Ink program -

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

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iandickinson
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@asmita6658 What's confusing is that this document:

 

https://support.hp.com/gb-en/document/c05494511

 

about replacing the printhhead on a 77xx series printer says "If you are using HP Instant Ink ...". So it's reasonable for us to have some expectation that these Officejets would be part of the Instant Ink programme.

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Mohamed9876
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Instant Ink Eligibility

Hi my printer is HP deskjet 2600-2622 all in one and when I tried to sing up for instant ink I got strange out put that that device is not eligible for instant ink service although it I’ve seen this series under eligible list, help please 

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HP Support Agent
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Hi @Mohamed9876

Welcome to the HP Support Community. To assist you better, What is the exact model of the printer?

Refer to this document to know how to find the Product Name or Product Number.

 

In your region, these are the list of HP Deskjet printers that are eligible for Instant Ink.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

 

KUMAR0307
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Mohamed9876
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My model is the jetdesk2600 as defined on the my mobile but the sticker at the side indicate 2622 series, 

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@Mohamed9876

 

Kindly refer to this document to know how to find the Product Name or Product Number of the printer.

 

If the printer belongs to HP Deskjet 2622 series, try enrolling the printer to Instant Ink again. Refer to this document to know how.

 

Keep me posted for further assistance.

KUMAR0307
I am an HP Employee

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TonyK3
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Whats so special about this printer to not warrant inclusion? I my be sending mine back!!!

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HP Support Agent
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@TonyK3, Welcome to the HP Support Community.

 

To assist you better, which printer model are you referring to?

Kindly describe the issue to assist you further.

 

Keep me posted.

 

 

 

KUMAR0307
I am an HP Employee

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