• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

I am recently registered in the Instant Ink program, have received my first batch of ink, and am using up the ink that came with the printer before I start using the Instant Ink cartridges. Once I have started using the Instant Ink, what happens if I use my own purchased ink, switching cartridges in and out?

 

As an example, If I have to print 20 pages with barely any text, consequently hardly any ink so not worth wasting tracked pages for, can I just put in my own cartridge for the 20 pages and then put back in the Instant Ink catridge after? Would it still track against my used pages?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

Yes you can swap out the II cartidges and any printing will not be recorded on your account. Bear in mind that if any II cartridge is present, any printing will be recorded in your account (both II cartrdiges would need to be swapped out for store bought ones). 

"
"Say "Thanks" by clicking the Kudos Star in the post that helped you.

--Please mark the post that solves your problem as "Accepted Solution"

View solution in original post

1 REPLY 1
HP Recommended

Hi,

 

Yes you can swap out the II cartidges and any printing will not be recorded on your account. Bear in mind that if any II cartridge is present, any printing will be recorded in your account (both II cartrdiges would need to be swapped out for store bought ones). 

"
"Say "Thanks" by clicking the Kudos Star in the post that helped you.

--Please mark the post that solves your problem as "Accepted Solution"
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.