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Dom2811
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Invitation printing issues on HP-Office Jet Pro 6968

I have an HP Office Jet Pro 6968; when I try to print invitations (5x7), the text will only print at the very top.  I cannot modify the text location in any way....can anyone give me any assistance?  I'm using Office 365...Thanks!

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Invitation printing issues on HP-Office Jet Pro 6968

@Dom2811,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that you are facing issues printing invitation cards.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you create a custom paper size and select the same in the paper type and check if it helps.

 

Follow the steps in the below article to create a custom paper size.

 

https://support.hp.com/in-en/product/hp-officejet-pro-8710-all-in-one-printer-series/7902014/documen...

 

Refer to Step 2 from the below article to make sure that you are selecting the correct paper source and type.

 

https://support.hp.com/in-en/product/hp-officejet-pro-8710-all-in-one-printer-series/7902014/documen...

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

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