02-02-2020 05:31 AM
Black Ink is not printing, cleaned heads, ran all fixes. Is the printer head replaceable?
02-02-2020 07:38 AM
No, the printhead in Officejet 6968 is not a replaceable part.
However, i'd suggest you to try the "pointer 6 of Step 8: Replace any low or empty cartridges " mentioned in troubleshooting document. Below is the document URL.
If issue still persist, its time to replace/service the printer. You may contact HP Tech Support https://www8.hp.com/us/en/contact-hp/ww-contact-us.html
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Although I am an HP employee, I am speaking for myself and not for HP.