Is there no way to call customer support, or have a live chat with someone?
Product: HP ENVY 5540 All-in-One
Operating System: Microsoft Windows 7 (64-bit)
I cancelled Instant Ink, and have verified that it is indeed cancelled. I replaced my Instant Ink cartridges with regular cartridges. When I try to print, I get a message that the printer has to be connected to HP Connected to update the Instant Ink status. When I hit the button on the printer to "connect", it tries to connect but fails, and says to try later. Once I hit this button, it prints, but it won't print until I do. This has been going on for months. Can anyone say how to get this issue resolved?
Is it impossible to actually speak to a customer service person? Or even to have a live chat with one?