11-22-2019 01:08 PM
Issues with HP 6525 printer jam and code 0xc19a0013
new model hp printer that uses 564 cartridges
11-25-2019 10:08 AM
Welcome to the HP Support Community!
I assure you I will try my best to get this sorted.
- What is the exact model for your printer? (Deskjet 6525 or PhotoSmart 6525)
- What is the exact issue you are facing?
- Have you made any software or hardware changes on the computer?
- Have you performed any troubleshooting steps before posting?
Look forward to hearing from you and you have a great day!
I am an HP Employee