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MLH3
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Message 1 of 2
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Issues with black ink

Smartphoto 5520

black ink not printing....have done all trouble shooting and replaced cartridges 2 times.

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Message 2 of 2
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Issues with black ink

Hi @MLH3

 

Welcome to the HP Support Community. 

 

Please try these steps - Print Quality Issues

 

If the issue still persists, I'd suggest you Contact HP in your region regarding the service options for your printer.

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

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