LAN Connected Network won't print or scan

[SqzBox99]

I am running Windows 7 (64-bit) and have an HP C6280 conected to my LAN. My NetGear router shows the printer as a connected device on my networ. Windows Control Panel show the printer as ready and set as default. When I try to print, the output spools to the print spooler, but then shows an Error-Printing and nothing prints. HP Solution Center shows the printer as disconnected.

HP Print and Scan Doctor can see the printer, but can't print a test page to it or resolve the problem. Neither can Windows printer troubleshooting. I have manually set the printer IP address and it matches the IP address the driver is using, i.e. 192.168.1.107

The only way I have found to resolve the problem is to completely uninstall and reinstall the printer and all HP software associated with it. And then I have to do it again about every 2-3 days.

Any ideas?

[RnRMusicMan]

Hi @SqzBox99,

Thank you for joining the HP Forums! 

I read your post that you are having a connection issue with your HP Photosmart c6280 on Windows 7. And, I am happy to help! 
 

Please try the steps within these guides: 

• Printer is Offline (Windows).
• Printer Does Not Maintain Wireless Connection.

If you are able to reach some resolution, please click on Accept Solution. If you appreciate my help, please click on the thumbs up icon. Both icons are below this post.

Hope these guides help! 🙂

[SqzBox99 · Accepted solution]

RnR,

Thank you for the suggestions, but I had done all of that already, severl times. It turns out that BitDefender Firewall was interferring with my printre network connection. After manually fixing the printer IP address and establishing a trusted zone for for the printer's IP address, things seem to have settled down. 

Found that solution elsewhere in the HP Forum.

Thanks for yor help