01-17-2020 05:47 PM
We recently bought an Envy Photo 7155 printer but can't find the "startup ink cartridges." We are trying to setup the printer and the printer is insisting on the startup cartridges (we tried installing the "regular cartridges" but it wants the startups). How do we order the startups or otherwise get around this problem. Thanks for any help!
01-20-2020 10:15 AM
Welcome to the HP Support Community.
I have sent you a private message with the steps to bypass the setup ink message. Check next to your profile Name, you should see a little blue envelope, please click on it.
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