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HP Recommended
OfficeJet 5230
Microsoft Windows 10 (64-bit)

When printing labels (eg Avery L7160), although the print preview looks OK, the labels on the actual print do not spread equally down the page.   The address on the top row of labels is in the correct place but the address on the second row is displaced slightly upwards and this effect increases for each row of labels.   This means that only 6 of the possible 21 labels are usable. I HAVE CHECKED ON A PLAIN SHEET OF PAPER AND THE SAME ERROR OCCURS, SO IT IS NOT THE PAPER SLIPPING.

Any ideas?

Neal

3 REPLIES 3
HP Recommended

@nealmercer 

 

Do you use Avery TEMPLATES to create labels ?

 

Regards.

BH
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HP Recommended

Hi banhien

 

Thank you for your reply. 

I used the Avery template from the Mailings section in Word. 

Neal

HP Recommended

@nealmercer 

 

Please try Free Online service

 

    https://www.avery.fi/word-template-l7160

 

Regards.

BH
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