Post new question
Posts: 1
Member Since: ‎01-28-2014
Message 1 of 3 (284 Views)

Last stop: ink system failure

My black ink stopped working after I changed a black cartridge on my C140a All-In-One PhotoSmart printer.  I got alignment errors.  I followed every step to fix the problem.  After soaking and cleaning the print head I get an ink system failure warning.  Now what?

0 Kudos
Posts: 29,403
Member Since: ‎11-17-2008
Message 2 of 3 (275 Views)

Re: Last stop: ink system failure

[ Edited ]

Is your printer the Photosmart c410a?  I would suggest removing the printhead, cleaning the electrical contacts and then reinstalling it.  If that does not resolve the issue and your printer is the Photosmart c410a the page here may help.

Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button ------------V

If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Regents Professor
Posts: 8,639
Member Since: ‎11-27-2009
Message 3 of 3 (240 Views)

Re: Last stop: ink system failure

Hi Johnny, just wondering if Bob's suggestion helped resolve this?



I am an HP employee.
I am speaking for myself and not for HP. Twitter: @Ciara_B_27
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation