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BobHFL
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Message 1 of 4
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Light printing on 4210 Officejet

HP Officejet 4210
Microsoft Windows 10 (64-bit)

My 4210 printer started printing very pale text so I changed the ink cartridges but there was no improvement. I followed the steps to clean the nozzles twice but there was no change. I ran the HP Print & Scan Doctor which didn't find any issues. 

Any suggestions?

Thanks 

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HP Support Agent
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Light printing on 4210 Officejet

Hi @BobHFL

Welcome to the HP Support Community. I'd be happy to assist you with the print quality issue.

 

Make sure you are using HP ink cartridges and you have removed any protective plastic tape on it before inserting it in the printer.

 

Reset the printer

  1. With the printer turned on, disconnect the power cord from the rear of the printer.
  2. Wait at least 60 seconds.
  3. Reconnect the power cord to the rear of the printer.
  4. Turn ON the printer, if it does not automatically turn on.
  5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

 

Also, perform the steps mentioned in this document.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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BobHFL
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Message 3 of 4
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Light printing on 4210 Officejet

Kumar0307

Thanks for the answer. 

I had previously done what you suggested but I tried it all over again and the problem is still there.

Does that mean that the printer is "dead"?

Regards.......

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HP Support Agent
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Message 4 of 4
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Light printing on 4210 Officejet

@BobHFL

 

If the issue persists, please contact our HP Support team for Service Options as it could be a possible hardware issue:

1) Click on this link - www.hp.com/contacthp/

2) Select your product type below.

3) Enter the serial of your device.

4) Select the country from the drop-down.

5) Select the appropriate option based on your preference.

6) Fill the web-form and proceed further.

 

Keep me posted for any other assistance.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation