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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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01-19-2020 02:30 AM
HP Officejet Pro 8610 We changed over to NBN and updated password for internet. Now Printer won't let me change settings as it is locked by Administrator. I received this printer used. No disc. I would like to know how to reset settings so I can update.
It has always been a great wireless Printer. I am using windows 10 laptop. Please let me know how to solve this problem.
Solved! Go to Solution.
Accepted Solutions
01-19-2020 03:55 AM
Hello,
To restore the printer to the original network settings:
- From the printer control panel, touch and slide your finger across the screen, touch Setup (), and then touch Network Setup.
- Touch Restore Network Defaults, and then touch Yes.
A message appears stating that the network defaults have been restored. - Touch OK.
- Print the network configuration page and verify that the network settings have been reset.
Please use the Wireless Setup Wizard from the printer control panel display to set up wireless communication.
- From the printer control panel display, touch and slide your finger across the screen and then touch Setup ().
- Touch Network Setup.
- Touch Wireless Settings.
- Touch Wireless Setup Wizard.
- Follow the display instructions to complete the setup.
If the issue persists, I have sent you a private message with the required information.
You should only edit the specified fields and not post them publicly in the community.
In case of need, do not hesitate to solicit us.
Best regards,🤠
01-19-2020 03:55 AM
Hello,
To restore the printer to the original network settings:
- From the printer control panel, touch and slide your finger across the screen, touch Setup (), and then touch Network Setup.
- Touch Restore Network Defaults, and then touch Yes.
A message appears stating that the network defaults have been restored. - Touch OK.
- Print the network configuration page and verify that the network settings have been reset.
Please use the Wireless Setup Wizard from the printer control panel display to set up wireless communication.
- From the printer control panel display, touch and slide your finger across the screen and then touch Setup ().
- Touch Network Setup.
- Touch Wireless Settings.
- Touch Wireless Setup Wizard.
- Follow the display instructions to complete the setup.
If the issue persists, I have sent you a private message with the required information.
You should only edit the specified fields and not post them publicly in the community.
In case of need, do not hesitate to solicit us.
Best regards,🤠
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