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ezequielaceto
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Locked out of EWS - forgot password

HP Deskject Ink Advantage 3635

Hello,

 

I forgot the EWS administration password of my printer and I don't know how to reset that configuration. All I have done is a network reset (soft reset?) but when I tried to access "EWS" I get locked out.

 

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Locked out of EWS - forgot password

@ezequielaceto

 

Welcome to HP support community.

 

Perform a network reset in the printer

Press the Wireless button and the Cancel button from the printer control panel at the same time, and then hold them for three seconds. 

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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ezequielaceto
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Locked out of EWS - forgot password

I have done that, but I cannot access EWS. Does this resets also the EWS admin password? Which is the default password?

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Locked out of EWS - forgot password

@ezequielaceto

 

I have sent you a private message with the steps to reset the printer. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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