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Student
Posts: 1
Member Since: ‎09-13-2017
Message 1 of 2 (58 Views)

Machine always defaults o 4 copies

Product Name: HP Office Jet Pro 860
Operating System: Microsoft Windows 7 (32-bit)

I have an hp officejet pro 8600. In the last few days, I have noticed that the machine defaults to 4 copies. I manually reset t to , but it goes right back to 4. I'm not sure how to fix this

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HP Support Agent
Posts: 6,135
Member Since: ‎10-13-2016
Message 2 of 2 (29 Views)

Re: Machine always defaults o 4 copies

@GurneeArbor

 

Welcome to the HP Forums. I would be happy to help you with your HP OfficeJet 8600 Printer. I understand that you that unable to copy and you have already done some preliminary troubleshooting.

 

Don't worry though as I have a few steps to determine the issue and find a solution as well,

 

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

Please check your Private message icon on the upper right corner of your HP Forums profile,

Next, to your profile Name, you should see a little blue envelope, please click on it.

Please reply back on the public post as this Private message box is not monitored.

I hope this helps resolve this issue completely,

 

Cheers.

sandytechy20
I am an HP Employee

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