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Khine
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Message 1 of 2
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HP Recommended

Margins off in Printing

HP OfficeJet 3830
Microsoft Windows 10 IOT

My school papers require that I set my papers to 1” margins all around, and it was fine until today when the printers printing pages over 1” margins. I checked the page setup several times and it was set to 1”, I don’t know why this occurred. Can someone help me?

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Margins off in Printing

@Khine

 

Welcome to HP support community.

 

Perform root level uninstallation to remove all the printer related software's.

  • In Windows, search for and open Programs and Features.
  • Select your HP printer.
  • Select Uninstall.
  • In Windows, search for and open Devices and Printers.
  • In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
  • Open up the run command with the "Windows Key + R" key combo.
  • Type printui.exe /s and click OK.
  • Click on Drivers tab.
  • Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
  • Select OK.
  • Remove all instances of the same.
  • Select Apply and OK on the Print Server Properties windows.
  • Close Devices and Printers. 
  • Restart the PC again.

Download and install printer full feature driver

Click here to download the driver.

 

Then create a customize size to print.

Refer this document for steps:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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