12-22-2018 09:25 AM - edited 12-22-2018 09:32 AM
My yellow ink cartridge decided to completely spaz out and leak all over the inside of the printer. The last printed page is literally soaked with yellow ink and has small pools of ink on it. Looking inside the printer, I see yellow ink in a lot of places.
Obviously I'm going to replace the cartridge. My main question, however, is what is the proper method for cleaning up the inside of the printer:
- How do I clean it (what cleaning agents; what type of cloth/q-tip/etc.)?
- What all must be cleaned, and what can I just leave all covered in yellow?
- I'm not really going to be able to reach all the spots from the front access panel, is there an easy way to take the printer apart so I can better clean out the ink?
- Right now the ink is wet. Do I need to worry about it drying before I clean it?
- Do I just give up and buy a new printer?
Any help would be appreciated.
12-22-2019 01:41 PM
i have same issue but you probably bought new print since posting this question.
I wish HP Support would reply if there is a way to take printer apart to clean. I can see a lot of black ink on the right end of printer bar, and some brushes which are soaked black.
12-24-2019 05:31 PM
@Rockwell6000 Welcome to HP Community!
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Depending on the printer model, I may be able to get your more information about the same, although, a new printer or a replacement is most likely the only option available.
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