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ChadCloman
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Massive Ink Spill Inside Printer - How to Clean?

HP OfficeJet Pro 8610
Microsoft Windows 10 (64-bit)

My yellow ink cartridge decided to completely spaz out and leak all over the inside of the printer. The last printed page is literally soaked with yellow ink and has small pools of ink on it. Looking inside the printer, I see yellow ink in a lot of places.

 

Obviously I'm going to replace the cartridge. My main question, however, is what is the proper method for cleaning up the inside of the printer:

 

  1. How do I clean it (what cleaning agents; what type of cloth/q-tip/etc.)?
  2. What all must be cleaned, and what can I just leave all covered in yellow?
  3. I'm not really going to be able to reach all the spots from the front access panel, is there an easy way to take the printer apart so I can better clean out the ink?
  4. Right now the ink is wet. Do I need to worry about it drying before I clean it?
  5. Do I just give up and buy a new printer?

Any help would be appreciated.

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Massive Ink Spill Inside Printer - How to Clean?

The liquid ink is aggressive to metal, so if you have some ink spilt on the electronic part then is it time for a new printer.

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Rockwell6000
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Massive Ink Spill Inside Printer - How to Clean?

i have same issue but you probably bought new print since posting this question.

I wish HP Support would reply if there is a way to take printer apart to clean. I can see a lot of black ink on the right end of printer bar, and some brushes which are soaked black. 

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HP Support Agent
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Massive Ink Spill Inside Printer - How to Clean?

@Rockwell6000 Welcome to HP Community!

 

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Depending on the printer model, I may be able to get your more information about the same, although, a new printer or a replacement is most likely the only option available.

Please reply with the details.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee

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