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‎07-27-2020 08:46 PM

HP Recommended
Product: Pavilion Laptop and OfficeJet 8600 Printer
Operating System: Microsoft Windows 10 (64-bit)

Hi - My printer is 4 rooms away from my laptop. When the printer runs out of paper, the only way that I know a refill needs to be done is by going to the printer to get the sheets that I thought I had printed and nothing is there. The printer lets me know that the paper has run out. Is there a way that I can have the printer send a message to my laptop that this has happened? Any help would be appreciated. Thanks, LdyBGood

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-30-2020 12:51 PM

HP Recommended

@LdyBGood

 

Welcome to the HP support community.

 

You can check the ink level using HP smart app from your computer.

HP Smart app (Windows 10): Download the HP Smart app (in English) from the Windows store. Add your printer to view ink or toner levels on the home screen.

HP Smart home screen

 

You can refer this HP document for more assistance:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

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3 REPLIES 3

‎07-30-2020 12:51 PM

HP Recommended

@LdyBGood

 

Welcome to the HP support community.

 

You can check the ink level using HP smart app from your computer.

HP Smart app (Windows 10): Download the HP Smart app (in English) from the Windows store. Add your printer to view ink or toner levels on the home screen.

HP Smart home screen

 

You can refer this HP document for more assistance:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No

‎08-05-2020 08:25 PM

HP Recommended
Thank you so much - sorry it took so long for me to reply! LdyBGood
Was this reply helpful? Yes No

‎08-06-2020 09:03 AM

HP Recommended

@LdyBGood

 

Good to know that issue is resolved.

Feel free to contact us in the future if you need any assistance.

 

Cheers.

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No
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