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pat100
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Minimum Margins Envy 5030

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Microsoft Windows 10 (64-bit)

1. What are the minimum margins when printing non-borderless on A4? (or at least the minimum that doesnt spray ink off the page if there is no fixed minimum) So I can set my Word margins within the printable area.

2. How do I ask an HP human a question? I've just spent an hour looking through their manuals, virtual assistants etc.

3. Where on the website is this information available?

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Minimum Margins Envy 5030

@pat100 

 


@pat100 wrote:

1. What are the minimum margins when printing non-borderless on A4? (or at least the minimum that doesnt spray ink off the page if there is no fixed minimum) So I can set my Word margins within the printable area.

2. How do I ask an HP human a question? I've just spent an hour looking through their manuals, virtual assistants etc.

3. Where on the website is this information available?


 

1.  Margins

Datasheet > Margins

Print area Print margins:

Top: 3.0 mm, Bottom: 3.0 mm, Left: 3.0 mm, Right: 3.0 mm

Maximum print area: 215.9 x 355.6 mm


Borderless Printing

Yes, up to 216 x 297 mm

 

2. Human Contact Options

  • Our community is a volunteer staffed forum - we do not provide "in person" chat or phone support.  
  • You may choose to contact HP Technical Support to speak with an HP representative. 
  • There is a fee for out-of-warranty support and any support not covered by your warranty contract.  
  • "Standard" warranty typically covers hardware and might cover software for a limited time after purchase.
  • Care Pack contracts and coverage differ by contract 

 

Warranty Check

 

       NOTE:  If the single-system-check fails to find your device, use the "multiple devices" method to

check single or multiple devices.

 

  • If necessary, Select your Country on the main website page
  • Scroll down > To the right of Check multiple warranties, Click Continue
  • Enter the Serial Number and Country for one or more devices / systems to be checked
  • Check the box to verify you are "Not a robot"
  • Click Submit(at bottom of list entries)
  • When the page opens, Click View Details

 

NOTE: Online database results do not impact the actual contract.

 

3.  Contact Options - HP Technical Support

Click "Support" on the top of any Community window > Click on Printer Support OR Computer Support

Follow the prompts

OR

HP Technical Support - HP Contact Information

 

Reminders

  • Use the serial number of the device to submit the case (do not post that information on the Community).

 

  • Chat is not available in every region. In those areas where Chat is an option, Chat service hours are likely restricted.  In the event that Chat is not available in your region:  Call the number provided in the HP directory, else submit your case online (to receive phone contact information)

 

  • HP will advise you there is a fee for phone support and / or other services when your computer / device is no longer under warranty.  This is normal business practice.

 

  • HP may tell you that certain services are not covered under warranty.  This is normal business practice.  Standard Warranty typically covers specific hardware issues as explained in the Warranty contract. Care Pack coverage and warranties differ by package.

 

  • If the HP Contact (phone) number is not immediately provided:  Contact information is displayed on your screen after you submit your case online.  

 

  • HP websites are the only ones allowed to use the HP copyright circle/logo.  Look for the copyright on any website claiming to be HP. If in doubt, scroll to the bottom of the Website to find HP copyright logo.

 

  

“Everywhere” Contact Information - HP Technical Support

 

Open website  HP World-Wide Support

 Select your region and follow the prompts

 

Option – Regions

 

USA / Canada

Submit information / case online: Contact HP Support – Assistance Portal

  1. Sign in or continue as a guest

 

UK

  1. For faster support, first submit information / case online HP Customer Support UK
  2. Contact by Phone: Contact HP UK – Phone Assist

 

Option - HP Support is on Facebook!

HP on Facebook

 

From HP:  HP Fraud Alert: Protect Yourself from Scams, Report Suspicious Calls

 

From HP > CAUTION

Recently, HP has seen an increased number of third-party support websites selling HP driver downloads or diagnostic tools. Many of these websites use the HP trademark symbol and claim to be official HP distributors.

 

If your product supports your operating system, HP offers your driver and software at no additional cost through the HP website.

 

Use caution when dealing with any website that asks you to pay for HP driver downloads or tools that claim to diagnose your HP products. These websites might not be affiliated with HP in any way.

 

Do not install BIOS updates from a motherboard manufacturer's website. Only install BIOS updates from HP. Installing BIOS updates from the motherboard manufacturer can prevent the computer from accepting an HP system recovery. This could result in a loss of data.

 

 

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

 

Reference and Resources – Places to find (more) help and learn about your Printer

Clarification of terms and "what the printer can do" (Specifications)

Printer Homepage – “Things that are your printer”

NOTE:  Content depends on device type and Operating System

HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Access to the Print and Scan Doctor (Windows), User Guides, Product Information, more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY 5030 All-in-One Printer

 

Thank you for participating in the HP Community Forum.

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Kind Regards,
Dragon-Fur
pat100
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Doh! Why couldn’t I find that?!

Thanks!

 

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@pat100 

 

You are welcome.

 

The "extra" information is found in the datasheet for the device.

 

Use your favorite browser, search for the model name (as defined by HP) and add the search word "datasheet.

 

Does not work for "everything" - regional differences (searching in the USA) may not find data for devices only sourced in certain regions, for example.

 

Happy Printing.

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

 

Kind Regards,
Dragon-Fur
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation