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Mismatched paper message with wireless printing.

Photosmart 7520
Microsoft Windows 10 (64-bit)

Only get the mismatched paper message when wireless printing from my android phone. A new problem.

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HP Support Agent
HP Support Agent
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Mismatched paper message with wireless printing.

Hi @Vavavoom

Welcome to the HP Support Community. I'd be happy to assist you.

  • What type and size of paper are you using?
  • Are you using the HP Smart app to print from your phone?
  • While printing, make sure the correct paper settings are selected.

For now, reset the printer

  1. With the printer turned on, disconnect the power cord from the rear of the printer.
  2. Wait at least 60 seconds.
  3. Reconnect the power cord to the rear of the printer.
  4. Turn ON the printer, if it does not automatically turn on.
  5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

 

Try making a standalone copy and check if that works. By this, we can conclude if this is a hardware or a driver issue.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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