• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Envy Photo 7155
macOS 10.13 High Sierra

Help!

My friend and I got an HP envy 7155 printer recently when we just moved in a new apartment, but by the time we decide to set it up the setup ink cartridges are missing. We got refill cartridges from hp instant ink, but it won't work. 

Could anybody help?

(we both use macOS system)

Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @tessss

 

Welcome to the HP Support Community. 

 

I have sent you a private message with the steps to bypass the setup ink message. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

View solution in original post

22 REPLIES 22
HP Recommended

Hi @tessss

 

Welcome to the HP Support Community. 

 

I have sent you a private message with the steps to bypass the setup ink message. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

HP Recommended

Need to set up HP 7155 with out set up cartridges. Please help!! Can you send me the bypass?

HP Recommended

@woody037

 

I have sent you a private message with the next course of action 😊

 

After performing those steps try using regular cartridges

 

Please check your private message icon on the upper right corner of your HP Forums profile.

 

Next to your profile Name, you should see a little blue envelope

 

Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 


 

KrazyToad
I Am An HP Employee

HP Recommended

Help! I also need to bypass HP setup ink for the Envy photo 7155 I received from my father. He wasn't able to figure it out and threw away the setup cartridges.

HP Recommended

Hi @Cdempster

 

Welcome to the HP Support Community. 

 

I have sent you a private message with the steps to bypass the setup ink message. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

HP Recommended

Hello I purchased the printer a second hand store and don’t have the setup cartilages. Can you please tell me how to bypass this?  Thank you 

HP Recommended

Hi @Kboerner

 

Please check your private message for the steps. 

 

Thanks! 

Asmita
I am an HP Employee

HP Recommended

Like everyone else- my printer was missing setup cartridges- I purchased ink but cannot use. Please help. I will never buy an HP again : (

HP Recommended

Hello, i have the same issue. Could you please help me resolve this issue?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.