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Maly11
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Message 1 of 2
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Missing Setup Cartridges

Hello. I have a problem with ink jet HP Envy Photo 6220. Missing setup cartridges. can You please help mi with override this message?

Thank you.

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HP Support Agent
HP Support Agent
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Message 2 of 2
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Missing Setup Cartridges

Hi @Maly11

Welcome to the HP Support Community. I'd be happy to assist you.

 

Performing an OOBE reset on the printer would allow us to bypass the use of setup ink cartridges.

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
  • I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
  • In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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