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saka1
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Missing or Failed Printhead Error Code: Oxc19a0023

Missing or Failed Printhead Error Code: Oxc19a0023

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HP Support Agent
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Missing or Failed Printhead Error Code: Oxc19a0023

@saka1

 

Welcome to the HP Support Community.

 

To help you further with this, let us know the Printer name.

 

Thanks 🙂


I am an HP Employee

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Tommy49
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Missing or Failed Printhead Error Code: Oxc19a0023

HP Officejet Pro 8610

 

Error code Oxc19a0023

 

The printer goes in and out of this error

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HP Support Agent
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Missing or Failed Printhead Error Code: Oxc19a0023

Hi @Tommy49

 

Welcome to the HP Support Community. 

 

Let's try these steps -

 

1) Take out the cartridges.

2) Unplug the power cord from the printer & wall.

3) Wait for 30 seconds. 

4) Plug the power cord back into the printer and wall, ensure the printer is plugged into the wall & not to a surge protector.

5) Insert the cartridges back into the printer.

 

Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware

 

If the issue still persists, I'd suggest you Contact HP in your region regarding the service options for your printer.

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

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