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Missing or Failed Printhead - Tried it all...

HP Officejet Pro 8610
macOS 10.13 High Sierra

"Missing or Failed" Printhead Error Message. Have already power cycled (with unit unplugged), have reseated the carriage many times, have flushed the ink reservoirs for clogs, and also replaced the ink cartridges. I don't care that this unit is out of warranty, I'd like an option for repair. Purchasing a new printer makes no sense and is wasteful. Any thoughts on what else to try? Thanks! 

HP Support Agent
HP Support Agent
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HP Recommended

Missing or Failed Printhead - Tried it all...

Hi @akovacs


Welcome to the HP Support Community. I'd be happy to help you with the Printhead error.


Please try these steps - HP Printers - Error Indicates Faulty Printhead


If the issue still persists, I'd suggest you Contact HP in your region regarding this. 


If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.  


Have a great day! 


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